Hertz' Deceptive Fees

If you have rented a car from Hertz’ website, you may have been irritated to be quoted one price as the rental rate and a higher total amount, including not just taxes but various fees as well.  What you may not have realized is that some of the extra fees that Hertz tacked on were not what it said they were.

For example since 2008, Hertz has added what it calls an “Environmental Surcharge,” purportedly because ‘[t]he costs of energy needed to support our business operations have escalated considerably.”

What Hertz doesn’t tell you is that when it first imposed that fee, energy costs in the U.S. economy were not increasing.  They were actually falling.  Since then, energy costs have continued to decline overall.  As of March 2015, the seasonally adjusted Consumer Price Index for energy was 25% lower than it was three months before Hertz first imposed this fee. 

Yet month in and month out, regardless of what actually happens to energy costs, Hertz continues to charge its “Energy Surcharge.”

Similarly, in some states Hertz charges a fee to recover its “costs” of licensing and registering the cars it rents.  Yet, despite its representation that the fee merely reimburses it for payment of these fees, the amount of this charge greatly exceeds those costs.  In fact, it greatly exceeds what other companies charge for reimbursement of the same costs.

The Law Office of Richard S. Cornfeld, along with the St. Louis law firms Rosenblum Goldenhersh, P.C.,  and Leritz, Plunkett and Bruning, has brought a class action lawsuit in Illinois to recover the allegedly improper amounts Hertz has compelled Illinois and Missouri consumers to pay in the guise of these fees. 

Click on this link to see the Complaint in Cooks v. The Hertz Corporation.

If you have rented a car from Hertz and are willing to talk to us about the fees you were charged, please contact us.